한국어·English
Airwallex company · OPEN ROLE
- Company
- Supports businesses' cross-border payments, currency exchange, and card issuing on one platform.
- Role
- Manages payments rollout and account growth for large enterprise clients in Hong Kong.
- Language
- English and Chinese (Cantonese and Mandarin)
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Take charge of a set of large customers based in Hong Kong and build lasting relationships with them.
- Drive greater use of Airwallex products, especially around accepting payments and point of sale.
- Learn each customer's business model and payment flow to find room for deeper product use.
- Work alongside customers through onboarding, rollout, go-live, and ongoing improvement.
- Spot upsell and cross-sell opportunities within the existing customer base to grow revenue.
- Track account health and usage trends, catching risks early and following through on growth opportunities.
What you need
- Has five or more years in a customer-facing commercial role such as account management, customer success, or partnerships.
- Has worked with B2B customers at a fintech, payments, SaaS, or e-commerce company.
- Can communicate in English and Chinese (Cantonese and Mandarin) for work.
Good to have
- Understands payment acceptance, POS, or related commerce solutions.
- Has experience using a CRM tool such as Salesforce.
Read the employer’s original job description
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Checked 2026-10-19
AirwallexAccount Manager, EnterpriseStart a mock application