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Airwallex company · OPEN ROLE

Airwallex

Associate, Credit Risk Operations (Debt Collections)

Singapore · Finance · Legal

Company
Supports businesses' cross-border payments, currency exchange, and card issuing on one platform.
Role
Manages overdue accounts, reviews credit risk exposure, and leads the collections process.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Stand up a new collections team from scratch, setting the playbooks and escalation steps.
  • Work with engineering and product to build tools that automate collections work.
  • Set bad debt provisioning rules together with accounting based on account risk.
  • Meet directly with overdue or high risk clients to work out repayment plans.
  • Dig into account activity to find root causes and design a recovery plan for each case.
  • Keep every collection strategy inside local and international debt recovery rules.

What you need

  • Has five or more years in debt collection or credit risk work at a fintech, SaaS, or commercial bank.
  • Understands bad debt provisioning, credit risk, and collection compliance rules.
  • Communicates and negotiates well.
  • Reads, writes, and speaks English fluently.
  • Can work through complex data to reach clear conclusions.
Read the employer’s original job description

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Checked 2026-10-19

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