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Airwallex company · OPEN ROLE

Airwallex

Head of Risk Operations

Singapore · Finance · Legal

Company
Supports businesses' cross-border payments, currency exchange, and card issuing on one platform.
Role
Leads the global risk operations team and owns underwriting standards.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Lead and grow a globally distributed risk operations team.
  • Own the end-to-end process from client onboarding through periodic review and in-life monitoring.
  • Design staffing and location strategy that balances 24/7 coverage, cost, and customer experience.
  • Manage team performance using a data-driven approach and repeatable operating rhythms.
  • Work with risk product and engineering teams to keep policies and playbooks up to standard.
  • Bring AI into the risk operations team's way of working.

What you need

  • Senior leadership experience running large, multi-country operations at a regulated financial services or payments company.
  • Experience scaling risk operations across at least two of payments, issuing, and credit risk in multiple countries.
  • Background in fraud operations and account takeover risk control.
  • Hands-on experience with data analysis tools such as SQL.

Good to have

  • Experience with cross-border payments across multiple entities and licensing regimes.
  • Experience across payments, issuing, and credit risk.
  • Comfort working with a highly technical, API-first product.
  • Exposure to IPO readiness or public company control environments.
  • Background at a top consulting firm or as an operator-investor, solving ambiguous problems with structured thinking.
Read the employer’s original job description

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Checked 2026-10-18

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