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Amazon company · OPEN ROLE
- Company
- Companies will rent the computing AI runs on; AWS is building it first.
- Role
- Resolve server and network hardware tickets, Linux and XEN issues, and rack installs in AWS data centers.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Takes tickets on system and network hardware problems and finds and fixes the cause.
- Handles issues in Linux servers and the virtualization environment.
- Responds to data center power and cooling issues on 24-hour shift rotations.
- Installs racks and equipment to spec and physically replaces broken gear.
- Works with outside vendors and contractors to resolve issues.
What you need
- Has 2+ years of experience in computer hardware repair, cabling, network deployment, data center operations, or technical project management.
- Has a bachelor's degree in IT, computer science, or a related field.
- Can lift and rack equipment up to 40 pounds (about 18 kg).
Good to have
- Experience troubleshooting and repairing computer hardware is a plus.
- On-site data center experience, including racking, cable management, and hot/cold aisle containment, is a plus.
- Experience handling customers during problem resolution and working well under pressure is a plus.
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Checked 2026-10-10