한국어·English
Amazon company · OPEN ROLE
- Company
- Companies will rent the computing AI runs on; AWS is building it first.
- Role
- Resolve server and network hardware tickets, Linux and XEN issues, and rack installs in AWS data centers.
- Language
- Bilingual Korean and English
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Resolve trouble tickets for systems and network hardware to keep services reliable.
- Diagnose and fix issues on Linux servers and XEN virtualization environments.
- Go on-site to fix physical layer outages.
- Respond to data center power and cooling events and work rotating shifts and on-call duty around the clock.
- Install and configure racks to internal standards and physically replace servers and network gear.
- Work with outside vendors and contribute ideas to improve operations.
What you need
- Have two or more years in computer hardware repair, network deployment, data center operations, or technical project management.
- Hold a bachelor's degree in computer science, information technology, or a similar discipline.
- Be able to lift and rack equipment weighing around 18 kilograms.
Good to have
- Have experience diagnosing and repairing hardware.
- Have worked in a data center, racking and stacking gear, managing cables, and hot or cold aisles.
- Have experience working with customers during problem resolution under pressure.
- Speak both Korean and English.
Read the employer’s original job description
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Checked 2026-10-10