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Amazon company · OPEN ROLE

Amazon

Sr. Customer Solutions Manager, AGS-APJ-Korea-CSM

Seoul, KOR · Customer Success

Company
Companies will rent the computing AI runs on; AWS is building it first.
Role
Own customers' complex migration programs from strategy to execution as their single-threaded leader.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Takes customer migration programs from initial strategy all the way through execution.
  • Works with sales, solutions architects, support, product and partner teams on the account.
  • Understands customer business goals and builds executable strategies to reach them.
  • Guides customers through technical and organizational challenges using proven practices.
  • Serves as the one accountable owner for migration work and strategic initiatives.
  • Coordinates roles across customer, AWS and partner teams to speed up cloud adoption.

What you need

  • 8+ years leading large scale technical programs.
  • 2+ years working directly with customer executives, technologists or partners.
  • Bachelor's degree in a technical, business or related field.
  • Experience leading teams that span multiple functions.

Good to have

  • Holds a certification such as PMP, Scrum, Agile or SAFe.
  • Has experience with cloud migration or modernization projects.
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Checked 2026-10-10

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