한국어·English
Atlassian company · OPEN ROLE
- Company
- Use accumulated work context for AI; help Korean enterprises adopt, renew and expand.
- Role
- Own renewals, upgrades, cross-sell and forecasts for major Korean accounts.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Own retention and growth across Korea’s largest, most complex enterprise accounts.
- Manage the full lifecycle, including renewals, upgrades and cross-sell.
- Develop strategic account plans, identify expansion white space and map executive stakeholders.
- Own revenue outcomes and accurate forecasts.
- Coordinate Enterprise Sales, Services, Channel Partners, Customer Success and the regional organization.
- Navigate complex renewal and expansion reviews with procurement, legal and security teams.
- Follow and adapt the go-to-market model while maintaining accurate CRM account and risk data.
- Translate global strategy into local execution reflecting Korean business and technical requirements.
What you need
- 7+ years of enterprise account management, mid-market/enterprise sales OR strategic customer success.
- Proven SaaS retention and expansion performance against targets.
- Fluent written AND spoken English AND Korean.
- Autonomous territory ownership, proactive engagement and resilience in a changing environment.
- Ability to build multi-threaded relationships, business cases and executive alignment.
- Customer empathy and deep trust combined with sales rigor, collaboration and accountability.
- CRM and analytical capability, including Salesforce and data-driven forecasting.
Good to have
- Knowledge of Korean enterprise markets, chaebol structures and local procurement processes is highly desirable.
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Checked 2026-10-08
AtlassianSenior Enterprise Account Manager, KoreaStart a mock application