한국어·English
Braze company · OPEN ROLE
- Company
- Manages the messages brands send customers through app, text, email, and other channels in one place.
- Role
- Owns complex renewals for large customers and closes them through to completion.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Owns the renewal process from start to finish for a set of accounts, paying extra attention to complex, strategic deals.
- Builds renewal strategy, manages timelines and stakeholders, and prepares proposals to get deals signed.
- Works with Legal, Finance, Deal Desk, Customer Success, and Sales when complex deal structures, pricing, or negotiations get tricky.
- Runs the quoting and order form process directly so agreements are recorded correctly in internal systems.
- Leads regional renewal forecast meetings and turns churn and retention data into insights the team can act on.
- Mentors other renewal managers and helps them work through difficult cases.
What you need
- Has 5+ years of experience in renewals, sales, revenue operations, or customer success.
- Has handled strategic or high-value renewal deals independently.
- Has worked with Salesforce CRM and quoting and reporting systems.
Good to have
- Can communicate with customers and internal stakeholders in Japanese.
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Checked 2026-10-18
BrazeLead Renewals ManagerStart a mock application