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Cloudflare company · OPEN ROLE

Cloudflare

Senior Customer Engineer, Hong Kong (Pre-sales)

Singapore · Hybrid · Solutions Engineer

Company
Helps companies keep their websites and networks fast and secure.
Role
Supports pre-sales technical validation for Hong Kong customers from Singapore.
Language
English and Cantonese

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Partner with account executives to surface customer needs and prepare matching architectures, demos, and PoCs.
  • Stay with the customer past signing, continuing as technical advisor through adoption, renewal, and expansion.
  • Own the long term technical relationship so the customer's direction and the product roadmap stay aligned.
  • Carry a revenue target, grow adoption and cross sell, and lead quarterly business reviews.
  • Use AI agents to automate repeat work such as RFP responses and sandbox setup.

What you need

  • Has experience in a customer facing technical role such as solutions engineering or sales engineering.
  • Has broad understanding of web security, networking, cloud infrastructure, and enterprise architecture.
  • Is bilingual in English and Cantonese to support customers in Hong Kong.
  • Has directly owned and met a revenue target before.

Good to have

  • Experience with Cloudflare's developer platform and AI ecosystem, particularly Workers AI and AI Gateway, is a plus.
  • Understanding prompt engineering, LLM orchestration, or RAG architecture is a plus.
  • Being able to write scripts or integration code in Python or JavaScript is a plus.
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Checked 2026-10-19

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