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Cloudflare company · OPEN ROLE

Cloudflare

Senior Professional Services Engineer

Seoul, South Korea (Hybrid) · Customer Success

Company
One network for security, delivery and code, extended to the Internet used by AI agents.
Role
Work inside customer teams to design, configure, troubleshoot and transfer knowledge.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Embed in the customer team and make hands-on changes under its tools and change-management process.
  • Design, configure and optimize solutions; build prototypes and scripts and troubleshoot live problems.
  • Produce architecture and migration artifacts, run workshops and document knowledge for handoff.
  • Bring customer feedback to engineering and product and coordinate account strategy with commercial teams.

What you need

  • 15+ years in a customer-facing technical role.
  • Recognized expertise in applications or network infrastructure and a record of leading complex enterprise engagements.
  • Mentoring/workshops, expert networking fundamentals and hands-on implementation and troubleshooting skills.
  • Manage competing priorities and scope complex projects; communicate with technical and executive stakeholders.
  • Enterprise-customer experience in APJC, ideally Korea, including regional compliance and business context.
  • An offer may require export-control authorization; finalists may be asked to attend an in-person interview at an office or hub.

Good to have

  • Infrastructure-as-code such as Terraform and scripting such as Python, JavaScript or Bash are highly desirable.
  • Regulated-industry or legacy migrations; CISSP, CCIE, AWS, GCP, Azure or equivalent certifications.
  • Agile, enterprise change management and prior Cloudflare-product experience.
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Checked 2026-10-19

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