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GitLab company · OPEN ROLE
- Company
- Provides a DevSecOps platform that helps companies build and ship software securely.
- Role
- Drives platform adoption and expansion for major enterprise and government customers in Singapore.
- Language
- English proficiency required
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Owns adoption, retention, and expansion for a portfolio of enterprise and government accounts.
- Shapes technical and DevSecOps strategy with customer executives for the most complex accounts.
- Turns vague business goals into concrete customer success plans and reviews them regularly.
- Advises on CI/CD design, platform consolidation, and multi-cloud strategy.
- Owns resolution of major cross-team incidents from start to finish.
- Designs and runs enablement programs tailored to each customer.
What you need
- Is a Singapore citizen residing in Singapore.
- Is fluent in English.
- Has built and operated CI/CD pipelines end to end.
- Has worked in customer-facing roles such as technical account management, solution sales, or pre-sales across industries.
- Has a reputation as the person trusted to handle a crisis account.
- Has hands-on expertise in DevSecOps and CI/CD pipeline design.
Read the employer’s original job description
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Checked 2026-10-19
GitLabSenior Customer Success Architect - SingaporeStart a mock application