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Legora company · OPEN ROLE

Legora

Engagement Manager - Japan

Tokyo · Customer Success

Company
Helps lawyers review and draft legal documents with AI.
Role
Designs adoption strategy for Japanese law firm customers and leads them through to full adoption.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Design a tailored adoption playbook and stakeholder map for each client.
  • Execute that playbook in sequence, from initial rollout to firm wide adoption, adjusting as needed.
  • Understand client goals and workflows deeply enough to surface high value opportunities.
  • Drive lasting results through success plans, training, and regular check ins.
  • Coordinate with sales, product, and engineering teams to align on client success.
  • Turn client feedback into input for product and marketing direction.

What you need

  • Background in management consulting.
  • Experience designing and leading change management and adoption programs in large organizations.
  • Experience working with enterprise clients and senior stakeholders.

Good to have

  • Experience in high growth B2B SaaS or legal tech.
  • Experience working with clients in regulated industries such as legal or compliance.
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Checked 2026-10-18

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