한국어·English
Notion company · OPEN ROLE
- Company
- Builds a collaboration tool that combines documents, wikis, and project management in one place.
- Role
- Drives continued Notion usage and renewals among mid-market customers directly.
- Language
- Native-level Japanese, business-level English
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Drive workflow adoption and outcome delivery for a set of named accounts.
- Build predictable renewal and expansion pipeline that contributes to revenue growth.
- Work with Solutions Consultants on renewal strategy for at risk and flat accounts.
- Build success plans with customers and report progress to executives regularly.
- Consult on customer use cases to uncover new workflow opportunities.
- Bring in the services team for complex implementations and stay accountable for outcomes.
What you need
- 5+ years driving adoption, value delivery, renewals, or expansion in B2B software.
- Able to translate customer business problems into workflows and practical execution plans.
- Technical enough to configure, design, and troubleshoot Notion workspaces directly.
- Native level Japanese and business level English.
Good to have
- Background in customer success, solutions consulting, implementation, or technical account management.
- Experience turning around flat or at risk renewal accounts.
- Experience sharing account ownership with sales, solutions, support, or implementation teams.
- Experience designing repeatable programs or playbooks that improve retention and expansion.
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Checked 2026-10-19
NotionMid-Market Outcomes ArchitectStart a mock application