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RTB House company · OPEN ROLE

RTB House

Technical Account Manager

Taiwan · Customer Success

Company
An ad tech company that uses AI algorithms to run personalized ads automatically.
Role
Serves as technical lead for Taiwan customers, reviewing campaigns and resolving performance issues.
Language
Chinese and English

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Acts as the technical point of contact for assigned clients and confirms campaigns are set up and checked daily.
  • Reviews campaign performance metrics daily and flags underperformance before it becomes a bigger problem.
  • Sets up campaigns to match client goals and checks tracking code and feed issues.
  • Investigates technical problems such as tracking discrepancies or tag drop offs and manages integration with client ecommerce systems.
  • Works with account managers, sales, and headquarters technical support to keep service quality high.
  • Handles incoming requests through a ticketing system such as Jira within the agreed time frame.

What you need

  • Communicates fluently in English.
  • Has working knowledge of HTML, JavaScript, regex, and URL structures.
  • Has used web and network debugging tools such as Chrome DevTools, Postman, or Charles Proxy.
  • Can build reports and analyze data in Excel or Google Sheets.
  • Understands digital advertising metrics such as ROI, CPC, CPM, SSP, and DSP.

Good to have

  • Has worked with ecommerce platforms like GTM, Google Analytics, or Shopify, or mobile measurement tools like AppsFlyer.
  • Has run conversion lift, A/B, or incrementality tests.
  • Has managed campaign delivery against targets such as CPA or ROAS.
  • Is familiar with cookies and tracking concepts.
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Checked 2026-10-19

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