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Veeva Systems company · OPEN ROLE

Veeva Systems

Managed Services Consultant - R&D

Tokyo · GTM · Sales · BD

Company
Supports pharma and biotech companies' quality, clinical, and sales work with cloud software.
Role
Continues managing R&D systems after they go live.
Language
Japanese and English (preferred)

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Provide post-go-live administrative support for multiple clients.
  • Configure users and groups, document types, lifecycles, workflows, notifications, and security.
  • Handle bulk import and export of content and data.
  • Deliver ad hoc training for users and administrators.
  • Analyze and roll out new product features.
  • Maintain production and sandbox environments and execute customer change requests.

What you need

  • Experience configuring, supporting, or implementing content management software.
  • Customer service or consulting experience.
  • Ability to quickly understand client requirements and propose solutions.
  • Experience working remotely and independently to support clients.
  • Bachelor's degree or equivalent relevant experience.

Good to have

  • Project management experience.
  • System administration experience.
  • Understanding of life sciences content management principles and taxonomies.
  • Understanding of life sciences compliance and system validation requirements.
  • Experience with Veeva Vault or similar content management systems.
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Checked 2026-10-19

Veeva SystemsManaged Services Consultant - R&DStart a mock application