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Zendesk company · OPEN ROLE

Zendesk

Senior Commercial Account Executive

Tokyo · GTM · Sales · BD

Company
Builds customer service software that manages customer inquiries and support.
Role
Owns major Japanese client accounts and leads deals to adopt Zendesk.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Runs and grows a portion of the commercial account base.
  • Opens new business and finds ways to expand existing accounts.
  • Builds go to market plans together with the wider team.
  • Sets multi year account goals that tie back to each quarter's plan.
  • Builds and keeps up relationships with CXOs at assigned accounts.
  • Works with the channels and alliances team to grow a partner network.

What you need

  • Has 5+ years selling enterprise SaaS, plus a customer experience background.
  • Has landed new logos and has deep experience selling into Japan.
  • Has sold to VPs and C suite leaders in mid market and commercial accounts.
  • Has run and closed complex deals.
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Checked 2026-10-19

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