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Zendesk company · OPEN ROLE

Zendesk

Senior SMB Account Executive - Greater China Region

Singapore · GTM · Sales · BD

Company
Builds customer service software that manages customer inquiries and support.
Role
Proposes Zendesk adoption to SMB customers across Greater China.
Language
English and Mandarin Chinese required, Cantonese preferred

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Grow revenue by winning new customers and closing deals of different sizes.
  • Manage existing customer relationships and keep satisfaction high.
  • Cross-sell additional products to grow revenue within existing accounts.
  • Use data and usage history to find and prospect new clients.
  • Run competitive sales cycles and make a clear business case to customers.
  • Track pipeline in Salesforce and deliver accurate revenue forecasts.

What you need

  • Bachelor's degree or equivalent experience.
  • Two-plus years of B2B or channel sales.
  • Fluent in both English and Mandarin.

Good to have

  • Cantonese ability.
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Checked 2026-10-19

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