한국어·English
Zendesk company · OPEN ROLE
- Company
- Builds customer service software that manages customer inquiries and support.
- Role
- Pitches Zendesk adoption to SME customers in Greater China.
- Language
- English and Mandarin Chinese required, Cantonese preferred
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Find and close deals with customers across mainland China and Hong Kong.
- Manage existing customer relationships to keep satisfaction and renewal rates high.
- Use usage data and customer history to find new opportunities and reduce churn.
- Lead competitive sales cycles and build business cases tailored to each customer.
- Track pipeline in Salesforce and report weekly, monthly and quarterly revenue forecasts.
- Work with internal teams to improve sales strategy and execution speed.
What you need
- Bachelor's degree or equivalent experience.
- 2+ years of B2B sales or solution engineering experience.
- Fluent in both English and Mandarin.
Good to have
- Cantonese ability is a plus.
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Checked 2026-10-19