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Zendesk company · OPEN ROLE

Zendesk

SMB Account Executive (Greater China Region)

Singapore · GTM · Sales · BD

Company
Builds customer service software that manages customer inquiries and support.
Role
Pitches Zendesk adoption to SME customers in Greater China.
Language
English and Mandarin Chinese required, Cantonese preferred

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Find and close deals with customers across mainland China and Hong Kong.
  • Manage existing customer relationships to keep satisfaction and renewal rates high.
  • Use usage data and customer history to find new opportunities and reduce churn.
  • Lead competitive sales cycles and build business cases tailored to each customer.
  • Track pipeline in Salesforce and report weekly, monthly and quarterly revenue forecasts.
  • Work with internal teams to improve sales strategy and execution speed.

What you need

  • Bachelor's degree or equivalent experience.
  • 2+ years of B2B sales or solution engineering experience.
  • Fluent in both English and Mandarin.

Good to have

  • Cantonese ability is a plus.
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Checked 2026-10-19

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