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Zscaler company · OPEN ROLE

Zscaler

Principal Field Product Manager

Singapore · Product

Company
Connects users, devices and apps securely worldwide through the Zero Trust Exchange cloud security platform.
Role
Supports field sales for Zscaler's ZIA and ZPA products and handles major customer escalations.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Work with product management to streamline field operations and support sales engineers and architects through proof of value stages.
  • Help shape and execute product strategy for core products such as ZIA and ZPA.
  • Advise the support team on escalations and deployments for large customers.
  • Report deal and business status clearly to multiple stakeholders.
  • Bring field feedback to product and engineering teams and advocate for customers.

What you need

  • Have a foundational understanding of AI/ML and experience applying or securing AI solutions.
  • Have experience leading a pre sales team, or working as a product specialist or in outbound product management.
  • Have experience growing and sustaining revenue at a platform company.
  • Deeply understand network security technologies such as SWG, ZTNA, proxies, firewalls, and VPN, and identity protocols such as SAML and SCIM.
  • Can track engagement using project management tools in a fast paced environment.

Good to have

  • Have experience designing or scaling AI driven threat detection or automated policy generation.
  • Deeply understand internet and network protocols such as TCP, UDP, HTTP, DNS, and SSL.
  • Can think strategically about enterprise customers' digital transformation and communicate it clearly.
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Checked 2026-10-17

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