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Zscaler company · OPEN ROLE

Zscaler

Principal Renewal Specialist

Tokyo · GTM · Sales · BD

Company
Connects users, devices and apps securely worldwide through the Zero Trust Exchange cloud security platform.
Role
Guides Japan account renewals and upsell opportunities alongside the account team.
Language
Fluent Japanese and English

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Advises account executives by analyzing accounts broadly to drive digital transformation through renewals and upsells.
  • Uses renewals and sales expertise to boost customer stickiness, recurring revenue, and upsell or cross sell opportunities.
  • Joins regular strategic account planning with the ecosystem and go to market leadership, contributing to QBRs and deal reviews.
  • Works with Deal Desk, product management, customer success, finance, and legal to deliver solutions fitting the customer's installed products and roadmap.

What you need

  • Has experience in sales account management.
  • Can understand accounts well enough to lead contract strengthening moves like co terming, true ups, or longer term deals.
  • Manages multiple priorities while staying organized.
  • Is fluent in Japanese and English.
  • Has a basic grasp of AI and machine learning and has applied, secured, or pitched AI driven solutions.

Good to have

  • Has some renewals experience.
Read the employer’s original job description

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Checked 2026-10-17

ZscalerPrincipal Renewal SpecialistStart a mock application