Two doors into one app
Spotify sells one service through two doors. The free door is the Ad-Supported service: anyone can listen, and advertisers pay to reach them with audio, video, display and carousel ads. The paid door is Premium, a monthly subscription with ad-free music listening, which brought in €15,350 million in FY2025, 89% of revenue. Behind both doors sits a catalogue the company counts at more than 100 million tracks, 7 million podcast titles and 700,000 audiobooks.
On 8 October 2026 Spotify's Korean page showed four plans, all including VAT: Premium Basic at ₩8,690 a month without downloads, Premium Individual at ₩11,990 after an eligible one-month introductory trial, Duo with two accounts sharing an address at ₩17,985 and verified Student at ₩6,600. Premium Individual cost the same ₩11,990 at the 2021 launch. Most subscriptions are sold directly to listeners, but partners can also bundle Premium with their own services or sell it as an add-on, collect the payment and pass Spotify a negotiated rate per subscriber.
The free service does two jobs. It earns advertising revenue, the remaining 11% of FY2025 revenue, and it is the main source of new Premium subscribers, since most of them convert from free use. In Korea the free tier arrived in October 2024 with an ad about every 15 minutes, and a panel estimate shows Spotify's Korean monthly users more than doubled soon after.
Spotify for Artists serves the other side of the market. Artists and their teams use it to manage their presence and to read audience and release data, such as the Release Details analytics introduced in October 2021. Here the money flows the other way: Spotify paid more than $11 billion to the music industry in 2025, with independent artists and labels accounting for half of all royalties.
the R&D department for the music industry
Gustav Söderström · Co-CEO, Spotify · Q4 2025 earnings summary, Spotify Newsroom · 2026-02-10
Who buys it: the partner road
For a business role, the customers that matter most are the partners who carry Premium to their own users. Four are on public record with their terms. Samsung, in 2019, preinstalled Spotify on millions of new phones and gave eligible U.S. buyers six months of Premium free. Telkomsel, in 2020, gave Indonesian postpaid customers three months free, then billed Premium at 53,459 IDR a month on the phone bill, aimed at people without credit cards. LG U+, in 2021, gave its 5G and LTE customers in Korea three to six months free, depending on plan. NAVER, in 2025, put Premium Basic inside its paid membership.
The NAVER case, before and after
Before the NAVER offer, Basic cost ₩7,900 monthly excluding VAT as a direct subscription. From November 27, 2025 NAVER Plus Membership offers it as a selectable digital-content benefit at no extra cost within its ₩4,900 VAT-inclusive monthly fee, or ₩3,900 annual-plan monthly equivalent. The release’s example charges an additional ₩5,900 monthly to use Basic alongside another selected content benefit. NAVER called this Spotify’s first Korean membership-and-platform partnership. It provides music-search previews and a Map navigation icon that opens the Spotify app; NAVER sign-in followed on March 19, 2026.
What was measured is narrower than the headline. NAVER said new Gen Z sign-ups to its membership rose 17% in December 2025 against November. A panel estimate put Spotify's December return-visit rate at 82.3%, up 14.6 points and the highest among Korean music apps. Each figure measures something different: membership sign-ups and app visits. Treat these as membership acquisition and app-return measures, alongside separate Premium subscriber outcomes.
Bundles bring listeners in cheaply, and rivals use them too: Melon became free inside SK Telecom's T Universe pass package from 4 December 2025. One industry voice quoted in Korean press expects people to choose music apps by how well they bundle with memberships they already use. The test of a partnership is whether the people it brings in keep listening and, in time, pay.