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Airbnb company · OPEN ROLE

Airbnb

Customer Service Partner Operations Manager, Mandarin Speaking (Seoul Based)

Seoul, Korea · Operations

Company
Connect hosts and travelers, then coordinate more of the trip.
Role
Manage BPO partner/service performance with quality and workforce teams.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Manage BPO partner/service performance with quality and workforce teams.

What you need

  • 8+ years in service/operations; 5+ years in BPO partner management.
Read the employer’s original job description

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Checked 2026-10-10

AirbnbCustomer Service Partner Operations Manager, Mandarin Speaking (Seoul Based)Start a mock application