한국어·English
Braze company · OPEN ROLE
- Company
- Manages the messages brands send customers through app, text, email, and other channels in one place.
- Role
- Oversees customer onboarding projects and drives fast time to value.
Log in to mock apply, save this role or see more roles.
What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Own the critical early phase of the customer lifecycle: onboarding new clients.
- Quickly understand each client's business requirements to help them see value as fast as possible.
- Work with customer success managers and solutions architects to manage multiple onboarding projects at once.
- Talk directly with customer stakeholders to understand their business and technical goals and build trust.
- Deliver training and workshops on both strategic and technical topics.
- Document scope, integration approach, and stakeholder roles so onboarding can hand off cleanly to the customer success team.
What you need
- Has 5+ years in a client-facing role.
- Project management experience, ideally with technical implementation, is a plus.
- Has strong intellectual curiosity and a drive to keep learning.
- Has strong analytical and problem-solving skills and can quickly understand and clearly respond to customer needs over calls and email.
- Can manage competing priorities in a fast-paced environment.
Read the employer’s original job description
See how your resume reads for this role
A former Korea GM at a global company reads it and tells you what to improve for this role. It uses 1 credit.
Checked 2026-10-18
BrazeSenior Delivery ManagerStart a mock application