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Cloudflare company · OPEN ROLE

Cloudflare

Trust & Safety Investigator II, Singapore

Singapore · Hybrid · Finance · Legal

Company
Helps companies keep their websites and networks fast and secure.
Role
Handles legal requests and investigates trust and safety issues.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Work inside a trust and safety group that spans the whole company across the globe.
  • Handle legal paperwork like information requests, subpoenas, and court orders the right way and on time.
  • Hit service level agreement targets while keeping everyone involved satisfied with the outcome.
  • Coordinate with policy, legal, and product teams so the process stays workable as things scale up.
  • Approach sensitive material and heated situations with patience and a level head.
  • Take a turn in the rotation covering weekends and off hours.

What you need

  • Has spent 3 to 5 years handling abuse cases or escalations at an internet or hosting provider.
  • Knows how DNS and the broader internet function at a working level.
  • Has partnered with lawyers on requests to produce documents.
  • Has dealt directly with law enforcement contacts or agencies before.
  • Communicates clearly and confidently, both in writing and out loud.

Good to have

  • Knowledge of the legal side of hosted content, like takedown notices, is a plus.
  • Being familiar with DMCA, copyright, or trademark matters is a plus.
  • Time spent working alongside security teams on spotting threats counts as a plus.
  • Background in compliance or sanctions-style regulation is a plus.
Read the employer’s original job description

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Checked 2026-10-19

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