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Cloudflare company · OPEN ROLE

- Company
- Helps companies keep their websites and networks fast and secure.
- Role
- Handles legal requests and investigates trust and safety issues.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Work inside a trust and safety group that spans the whole company across the globe.
- Handle legal paperwork like information requests, subpoenas, and court orders the right way and on time.
- Hit service level agreement targets while keeping everyone involved satisfied with the outcome.
- Coordinate with policy, legal, and product teams so the process stays workable as things scale up.
- Approach sensitive material and heated situations with patience and a level head.
- Take a turn in the rotation covering weekends and off hours.
What you need
- Has spent 3 to 5 years handling abuse cases or escalations at an internet or hosting provider.
- Knows how DNS and the broader internet function at a working level.
- Has partnered with lawyers on requests to produce documents.
- Has dealt directly with law enforcement contacts or agencies before.
- Communicates clearly and confidently, both in writing and out loud.
Good to have
- Knowledge of the legal side of hosted content, like takedown notices, is a plus.
- Being familiar with DMCA, copyright, or trademark matters is a plus.
- Time spent working alongside security teams on spotting threats counts as a plus.
- Background in compliance or sanctions-style regulation is a plus.
Read the employer’s original job description
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Checked 2026-10-19
CloudflareTrust & Safety Investigator II, SingaporeStart a mock application