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Cohere company · OPEN ROLE

Cohere

IT Support Specialist

Korea (On-site) · Operations

Company
Bring AI to the data, inside the enterprise’s own infrastructure.
Role
Support staff devices, identity, onboarding and office IT across APAC.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Resolve staff device and basic networking requests, keeping clear records and support procedures.
  • Prepare devices and access for onboarding and securely complete offboarding.
  • Support identity, collaboration tools and meeting-room equipment, and help automate support work.

What you need

  • At least five years in help desk, internal IT support or a similar technical-support role.
  • Professional proficiency in English and Japanese or Korean.
  • Experience supporting Okta and Google Workspace accounts, MFA and SSO, plus MDM platforms.
  • Basic TCP/IP, DNS, Wi-Fi and VPN knowledge, with clear written and spoken explanations to staff.

Good to have

  • Experience in a fast-paced environment or a global team is a plus.
  • Familiarity supporting UniFi or Ubiquiti equipment is a plus.
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Checked 2026-10-18

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