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Databricks company · OPEN ROLE

Databricks

Sr. Designated Support Engineer - Spark

Seoul, South Korea · Customer Success

Company
Make company data a dependable foundation for AI work.
Role
Coordinates strategic customers’ Spark support cases, recovery and technical resolution.

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What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Prioritize and project-manage strategic customers’ support cases through resolution.
  • Coordinate engineering, product, specialists and account teams to restore business-impacting functionality.
  • Review case trends and remove roadblocks with customer leaders, technical and functional stakeholders.
  • Maintain close communication and teach support tools and processes to improve customer self-sufficiency.

What you need

  • Have 5+ years in customer-facing support engineering, TAM, DSE or related work.
  • Have at least 3 years designing, developing, testing and sustaining Python/Java/Scala-based applications.
  • Manage multiple work streams and solve analytical problems in distributed big-data computing.
  • Communicate clearly with executives and customers and translate complex technology for nontechnical audiences.
  • Have native Korean and professional working English in speech and writing. The official job location is Seoul.
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Checked 2026-11-07

DatabricksSr. Designated Support Engineer - SparkStart a mock application