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Datadog company · OPEN ROLE

Datadog

Manager I, Technical Support Engineering

Seoul, South Korea · Customer Success

Company
Give software builders and operators one shared set of evidence.
Role
Lead technical support engineers and coordinate complex customer incidents.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Manage technical support engineers and the customer-support queue.
  • Coordinate complex incidents, coach engineers and improve documentation and training.

What you need

  • 3+ years of team-management experience.
  • Basic programming and familiarity with Linux.
  • Business-level or native oral and written Korean and English.
  • Participate in a support rotation that includes weekend work.
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Checked 2026-10-19

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