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Gartner company · OPEN ROLE

Gartner

Client Success Manager - Taiwan Market

Singapore / Taipei · Customer Success

Company
Provides research and advice that companies use for IT and business decisions.
Role
Helps Taiwan customers get more from their subscription and leads renewals.
Language
Native-level Chinese, advanced English

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Build relationships across a range of clients, from C-level to junior staff, to drive use of the Gartner subscription.
  • Introduce Gartner's services to new clients and communicate value to decision makers.
  • Run client calls, understand priorities, and recommend actions that drive return on investment.
  • Work with internal partners to maximize the value Gartner delivers to clients.
  • Review the performance and key metrics of the client book of business and renew assigned accounts.

What you need

  • 5+ years of relevant professional experience.
  • Native-level Mandarin to manage clients in Taiwan, plus high proficiency in English.
  • A track record of driving client satisfaction.
  • Strong communication, problem-solving, collaboration, prioritization, critical thinking, and influencing skills.

Good to have

  • Bachelor's degree.
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Checked 2026-09-18

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