Signet

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Genesys company · OPEN ROLE

Genesys

Account Executive/Sr Account Executive

Tokyo · Flexible work · GTM · Sales · BD

Company
Builds software that runs call centers and customer service with AI.
Role
Proposes the Genesys CX platform to Japanese companies and leads deals to close.
Language
Japanese

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Win new customers and generate new revenue.
  • Find upsell and cross sell opportunities to grow existing accounts.
  • Put together account plans that mix quick wins now with growth further down the road.
  • Understand customer problems and respond well to objections.
  • Negotiate and close complex deals, both new and existing.
  • Stay involved after the deal closes to make sure the handoff goes smoothly and the customer is satisfied.

What you need

  • Track record selling cloud based customer engagement solutions to a range of customers.
  • Experience both winning new business and growing existing accounts.
  • Strong at handling objections and negotiating.
  • Can communicate and present well in Japanese.
  • A consistent record of hitting sales targets on both new and existing business.
  • B2B sales experience in a specific vertical such as BPOs, utilities, retail, automotive, or travel.

Good to have

  • Experience in complex, consultative sales environments.
  • Have held multiple sales roles in the software industry.
  • Experience selling cloud or SaaS software.
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Checked 2026-10-19

GenesysAccount Executive/Sr Account ExecutiveStart a mock application