한국어·English
Genesys company · OPEN ROLE
- Company
- Builds software that runs call centers and customer service with AI.
- Role
- Teaches Japan's field teams how to use AI agents and supports sales.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Uses deep knowledge of Genesys AI products to show customers and prospects their value.
- Designs and prototypes new AI use cases and solution approaches that showcase what sets Genesys AI apart.
- Supports pre-sales work: technical discovery, solution design, demos, sandboxes, and value assessments.
- Shares technical feedback and customer insight with product management to help shape AI features.
- Builds technical content, demos, and workshops that support Genesys and partner field teams.
- Engages CIO/CTO stakeholders to position Genesys AI within their broader IT strategy.
What you need
- Has hands-on experience with modern AI technology such as ML, NLU/NLP, and prompt engineering.
- Has a track record partnering with sales teams on AI technical solutioning.
- Has expertise integrating Genesys AI into customer tech stacks and the Genesys Cloud platform.
- Is legally eligible to work in Japan.
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Checked 2026-10-13