한국어·English
Genesys company · OPEN ROLE
- Company
- Builds software that runs call centers and customer service with AI.
- Role
- Designs and presents Genesys technical solutions tailored to customer needs.
Log in to mock apply, save this role or see more roles.
What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Runs detailed discovery with customers and leads AI-powered experience orchestration demos.
- Responds to RFPs and wins over prospects by framing the company's value in business and technical terms.
- Builds and documents reusable solutions for customers and partners to use.
- Builds and presents dynamic demos for executive decision-makers.
- Runs workshops to surface gaps and opportunities and lay out expected benefits.
- Leads a team of solution consultants, architects, and engineers on large or complex deals.
What you need
- Has five or more years implementing, integrating, or coding around CRM systems.
- Understands IT concepts, software standards, databases, and networking technologies.
- Has worked at a cloud or SaaS company.
- Has built or deployed CX solutions using modern agentic AI techniques.
Good to have
- Mandarin ability is a plus.
- Has worked with REST API integration methods.
- Can code in a language such as JavaScript or Python.
- Has hands-on experience with AWS, Salesforce, or ServiceNow.
- Has used infrastructure-as-code tools such as CloudFormation or Terraform.
Read the employer’s original job description
See how your resume reads for this role
A former Korea GM at a global company reads it and tells you what to improve for this role. It uses 1 credit.
Checked 2026-10-19
GenesysSenior Solution ConsultantStart a mock application