한국어·English
MarqVision company · OPEN ROLE
- Company
- AI does the paperwork of brand protection, so brands can control where they are sold.
- Role
- Own global APAC accounts from onboarding through renewal and expansion, including executive sponsors.
- Language
- Native-level English, business Korean
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Own the full lifecycle of global APAC accounts, from onboarding through renewal and expansion.
- Build relationships at every level of the customer organization, including executives, and cultivate internal champions.
- Monitor account health, catch risk early, and execute mitigation plans.
- Drive adoption of the full offering, including the platform, legal services, and marketplace partnerships.
- Work with sales to identify upsell and expansion opportunities and shape strategy.
- Partner with sales, operations, product, legal, and partnerships to turn customer requests into action.
What you need
- Native or near native English, with business level Korean for collaboration in the Seoul office.
- 5+ years in customer success or account management in SaaS, with enterprise account experience.
- Track record closing multi stakeholder, multi year renewals and expansions.
- Experience building trust and negotiating with stakeholders across multiple countries.
Good to have
- Business fluency in Mandarin or another APAC language.
- Background in brand protection, IP enforcement, legal tech, or marketplace enforcement programs.
- Experience in data analytics or strategic consulting, or working alongside legal or compliance teams.
Read the employer’s original job description
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Checked 2026-10-19
MarqVisionSenior Customer Success Manager, KoreaStart a mock application