한국어·English
NetApp company · OPEN ROLE
- Company
- NetApp connects stored enterprise data with governed AI and hybrid-cloud work.
- Role
- Support technical adoption, health and renewal inside customer accounts.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Gives customers technical guidance on NetApp products.
- Builds trust with customers as their technical advisor.
- Supports onboarding, co-creates success plans, and runs guided demos.
- Runs regular technical health checks to catch issues and suggest fixes.
- Uses data to proactively guide customers toward getting more value from the product.
- Works with renewal specialists and sales to support account renewal and expansion.
What you need
- Has a bachelor's degree and 5-7 years of B2B customer-facing experience (customer success, sales engineering, technical support, TAM, etc.).
- Has technical knowledge of NetApp products and the storage domain.
- Can analyze data and turn it into practical recommendations.
- Is proficient in MS Office.
Good to have
- Has experience with tools like Gainsight or Salesforce.
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Checked 2026-10-10
NetAppTechnical Account ManagerStart a mock application