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OSL company · OPEN ROLE

OSL

Business Operations Lead

Hong Kong / Singapore · Strategy

Company
A licensed Hong Kong company that offers digital asset trading and custody services.
Role
Resolves payment operations bottlenecks and standardizes processes from Hong Kong or Singapore.
Language
Bilingual English and Chinese

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Acts as the operational engine bridging revenue growth with back-end infrastructure.
  • Serves as the point of contact for complex issues across merchant onboarding, KYC/KYB, and payment routing.
  • Works with legal, compliance, and banking partners to design compliant, temporary workarounds.
  • Identifies recurring operational bottlenecks and turns them into standard operating procedures.
  • Translates manual workarounds into product requirements for the technology team.

What you need

  • Has 8 or more years working in cross-border B2B payments or a high-growth fintech setting.
  • Strong understanding of AML/KYC frameworks and payment gateway mechanics.
  • Business-level proficiency in both English and Mandarin.
Read the employer’s original job description

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Checked 2026-10-19

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