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Salesforce company · OPEN ROLE

Salesforce

AI Native Delivery Consultant

Tokyo · Remote · Customer Success

Company
Provides cloud-based CRM and AI software that helps companies manage customer relationships.
Role
Leads adoption of AI-native delivery methods for customer projects in the Japan market.
Language
Fluent Japanese, business-level English

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Bring the global SPSM methodology and an AI driven, automated way of working directly into Japanese customer projects and make it stick.
  • Use AI to automate key stages such as requirements analysis, user story writing, decision logging, automated build and deploy, and observability.
  • Review, verify, and approve the metadata, configuration, code, tests, and documentation AI produces.
  • Prove results with software that actually runs, rather than status reports.
  • Work across a wide range of technology beyond Agentforce, including Data Cloud, the broader Salesforce platform, and outside AI integrations.
  • Work closely with the global delivery center, translating Japan specific context into clear instructions.

What you need

  • 5 to 11+ years leading enterprise system consulting or build work from requirements through design, development, testing, and go live.
  • Deep understanding of the IT build process, from strategy through requirements, design, development, testing, and migration.
  • Experience building solutions with AI or LLMs, or using AI tools to improve real work.
  • Strong logical communication, able to state intent clearly and build agreement.
  • Fluent Japanese and business level English for technical discussion.

Good to have

  • Experience with business analysis or modeling such as UML, BPMN, or DMN.
  • Experience with customer negotiation, consensus building, or enterprise architecture.
  • Experience with API and integration design, or proposing and running PoCs for new technology.
  • Development experience on the Salesforce platform, such as Apex, Flow, or Data Cloud.
  • Experience with conversational AI or agent development, such as prompt engineering.
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Checked 2026-10-05

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