한국어·English
Salesforce company · OPEN ROLE
- Company
- Provides cloud-based CRM and AI software that helps companies manage customer relationships.
- Role
- Supports quoting and contract processes for sales deals across Japan, Korea, and Taiwan.
- Language
- Fluent Japanese and English; Korean a plus
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Guide and support sales teams across Japan, Korea, and Taiwan through the quote to cash process.
- Answer questions on deal structure, quoting, and payment calculations, and pass requirements on to account executives.
- Run calculations for contract value, contract or order replacement, and usage true ups.
- Work with pricing, revenue recognition, and legal teams so contract negotiations stay problem free.
- Analyze information and assess the impact of exception approval requests.
- Manage queue based cases and route them to the right team when needed.
What you need
- 3+ years in sales, customer support, sales operations, or order management, ideally in the IT industry.
- Has worked hands on in the quote to cash process, handling contract structuring and deal math.
- Fluent in both Japanese and English, written and spoken.
Good to have
- Communicates clearly and handles difficult issues constructively.
- Detail oriented and able to explain case resolutions and required actions clearly.
- Analyzes problems quickly and drives to the best outcome independently.
- Has supported work spanning multiple markets or regions, such as Korea or Taiwan.
- Korean language skills.
Read the employer’s original job description
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Checked 2026-10-18
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