한국어·English
Salesforce company · OPEN ROLE
- Company
- Provides cloud-based CRM and AI software that helps companies manage customer relationships.
- Role
- Handles customer billing and collections inquiries and manages an assigned receivables portfolio.
- Language
- Excellent Japanese, advanced English
Log in to mock apply, save this role or see more roles.
What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Takes in customer questions about invoices, payment terms, and contracts, looks into them, and responds.
- Manages an assigned collections portfolio and reaches out to make sure invoices get paid on time.
- Helps with month end cash application work.
- Supports the Credit and Cash Collection Manager on customer communication, collections, write-offs, and reporting.
- Joins and sometimes leads cross-functional global projects.
What you need
- Excellent Japanese reading, writing, and speaking skills.
- Advanced English reading, writing, and speaking skills.
- Plans their own work and stays on top of small details.
- Makes decisions quickly and confidently.
- Keeps accuracy and meets deadlines while handling a high volume of cases.
- Uses MS Excel at an intermediate level or above.
Good to have
- 2 to 3 years in a customer-facing role is a plus.
- Experience with Workday or Salesforce is a plus.
Read the employer’s original job description
See how your resume reads for this role
A former Korea GM at a global company reads it and tells you what to improve for this role. It uses 1 credit.
Checked 2026-10-18
SalesforceCredit & Collections AnalystStart a mock application