Deployment Strategist (Multiple Levels)

Tokyo · Solutions Engineer

Company: Provides cloud-based CRM and AI software that helps companies manage customer relationships.
Role: Defines AI strategy for enterprise customers and leads deployment through to adoption.
Language: Fluent Japanese

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Own each customer project end to end, from first conversation through adoption.
Define the customer's AI strategy and design agent solutions with responsible AI built in.
Manage timelines, stakeholder updates, and risk response across each project.
Track adoption and usage to spot blockers early and grow the value delivered.
Work closely with delivery engineers to keep execution aligned and on schedule.
Act as the main contact for senior customer stakeholders and report business outcomes directly.

Have 4+ years leading strategic solutioning, technical advisory, or delivery for enterprise SaaS.
Hold a degree in computer science or a related field.
Have direct customer-facing delivery experience in consulting or technical advisory.
Know at least one programming language such as Python, JavaScript, Java, or Apex.
Be able to travel to customer sites about a quarter of the time.
Speak Japanese fluently in both writing and conversation.

Have experience with Salesforce Data Cloud, Agentforce, or the core CRM products.
Have designed AI solutions for regulated industries such as finance or healthcare.
Hold Salesforce or similar platform certifications.
Have a background in change management or organizational transformation.

Read the employer’s original job description

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Checked 2026-10-18

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