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Salesforce company · OPEN ROLE

Salesforce

Resource Management Senior Analyst

Tokyo · Operations

Company
Provides cloud-based CRM and AI software that helps companies manage customer relationships.
Role
Optimizes consultant staffing and advises leadership on resource strategy for the services team.
Language
Business-level English, fluent Japanese

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Set and drive the department's mid to long term growth strategy from a people and capacity angle.
  • Manage consultant utilization and grow overseas collaboration and partners to maximize delivery capacity.
  • Lead resource coordination meetings to staff projects with the right people and partners.
  • Work with global teams, finance, and HR to keep improving how the department runs.
  • Define key metrics and show progress through dashboards.
  • Analyze data to help leadership make fast decisions.

What you need

  • Has 3 to 5 years of experience in business operations or resource management.
  • Has worked in a professional services business such as consulting or IT services.
  • Can negotiate and coordinate with a wide range of stakeholders.
  • Speaks business-level English and fluent Japanese.

Good to have

  • Knows Salesforce products or holds a related certification.
  • Has experience taking part in an IT project.
  • Has used BI tools like Tableau to analyze and visualize data.
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Checked 2026-10-19

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