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Salesforce company · OPEN ROLE

Salesforce

Senior Program Manager, Referrals & Insiders, APAC & JAPAN

Tokyo · Operations

Company
Provides cloud-based CRM and AI software that helps companies manage customer relationships.
Role
Runs the employee referral and Insiders recruiting programs across APAC and Japan.
Language
Fluent English and Japanese

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Run the employee referral program across APAC and Japan, planning promotion and education efforts.
  • Work with regional recruiting, legal, and business leaders to fit the program to local hiring plans.
  • Oversee the referral bonus payout process and check payouts together with payroll.
  • Build the intake and escalation process for the Insiders program that connects candidates with staff.
  • Recruit and train participating employees and run multi channel outreach campaigns.
  • Build reporting that tracks participation and candidate feedback to guide improvements.

What you need

  • Six or more years managing programs in HR, recruiting operations, or talent acquisition.
  • Working fluency in both English and Japanese.
  • A track record of leading cross functional work alone and juggling shifting priorities.
  • Experience building performance metrics with tools such as Excel, Sheets, or Tableau.

Good to have

  • A proactive habit of finding problems early and improving how things run.
  • Experience influencing partners and leaders without holding formal authority over them.
  • Comfort adapting when priorities shift in a fast moving setting.
  • Hands on use of hiring systems like Workday or CRM tools like Salesforce.
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Checked 2026-10-19

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