한국어·English
Sendbird company · OPEN ROLE
- Company
- Connect customer memory with governed actions across channels.
- Role
- Write documentation and UX copy with feedback.
- Language
- Fluent English and Korean, written and spoken
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Creates and maintains high-quality content such as documentation, user guides, and UI text.
- Writes UX copy such as button labels, error messages, onboarding flows, and tooltips that reduce friction.
- Builds a feedback loop and folds customer insight into content improvements.
- Uses AI tools actively in the writing workflow while applying their own judgment to the output.
- Researches competitor products, B2B trends, and developer communities to keep content competitive.
What you need
- Has 0-2 years of experience in technical writing, UX writing, content design, or a related field, for a 6-month contract.
- Can spot where content fails to land its message and explain why.
- Has used AI tools in real writing or content work.
- Is fluent in both English and Korean, written and spoken.
- Is familiar with collaboration tools such as Git, GitBook, Confluence, Jira, or Figma.
- Has a bachelor's degree or equivalent experience.
Good to have
- Has a background in computer science or technical writing.
- Has experience with AI or SaaS product development.
- Is familiar with APIs, SDKs, or a programming language such as Swift, Kotlin, or JavaScript.
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Checked 2026-10-10