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ServiceNow company · OPEN ROLE

ServiceNow

Solution Architect, Asia & Korea

Seoul, , Korea, republic of · Solutions Engineer

Company
Run the workflows underneath a company, then govern the AI agents arriving on top of them.
Role
Designs ServiceNow solutions and integrations for Asia and Korea customers.

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What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Design priority solutions including SecOps, TechOps, AI Control Tower, HRSD and S2P within enterprise architectures.
  • Lead discovery, workshops and proofs of value, producing solution, integration and reference-architecture documents.
  • Validate feasibility, scalability, security and data designs with customer architecture and engineering teams.
  • Align the platform with ERP, cloud, data and external AI, sharing reusable field patterns with product teams.
  • Coordinate sales, consultants, specialists and executives on industry designs, architecture decisions and opportunities.

What you need

  • Have 7+ years in solution architecture, technical consulting or implementation, with hands-on ServiceNow or comparable enterprise-workflow experience.
  • Have designed solutions for at least one of financial services, telecom or public sector, with reusable industry patterns or accelerators.
  • Bring pre-sales or technical experience supporting pursuits, technical validation and proofs of value.
  • Have applicable ServiceNow certifications such as CAD, CSA or CIS, plus relevant cloud or integration credentials.
  • Bring Asia-market experience, product, AI, automation, API integration, discovery, demo and objection-handling skills, plus experience using or critically evaluating AI at work.
  • Based in Seoul; work persona depends on role and location. Employment is conditional on required export-control approvals.
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Checked 2026-11-07

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