Signet

한국어English

Speak company · OPEN ROLE

Speak

Customer Success Manager - Korea

Seoul (Hybrid) · Customer Success

Company
Software never solved speaking practice. Speak bets an AI tutor can supply it without a human tutor.
Role
Keeps employees at assigned business customers learning English steadily and owns renewals.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Own direct B 2 B accounts, onboarding, engagement interventions, business reviews and renewals; identify expansion with Sales and report product issues.

What you need

  • 3+ B 2 B SaaS Customer Success or Account Management years with an owned customer book and retention/engagement results; native/near-native Korean and business English.
  • Usage-data judgement, corporate stakeholder communication, reliable multi-account execution and improving processes; Seoul hybrid hands-on IC role.

Good to have

  • EdTech/HR tech/Korean corporate training; HubSpot or CS platforms; startup experience; Sales/Marketing/Product collaboration; personal language-learning experience.
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Checked 2026-10-17

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