한국어·English
Zendesk company · OPEN ROLE
- Company
- Builds customer service software that manages customer inquiries and support.
- Role
- Leads the solutions engineering team across Asia.
Log in to mock apply, save this role or see more roles.
What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Partner with regional sales leaders to build presales strategy for entering new enterprise markets and verticals
- Set PoC, pilot, and demo standards that raise technical win rates and speed up adoption
- Hire, develop, and coach sales engineering leaders and their teams
- Represent the company at conferences and executive briefings on AI-driven customer experience
- Act as a feedback channel between field teams, product, and engineering on customer needs
What you need
- Bachelor's degree in computer science or a related technical field
- 8+ years managing presales or sales engineering teams
- 3+ years managing managers within a multi-tiered organization
- Deep familiarity with CRM, contact center, and digital CX ecosystems
- Strong grasp of enterprise architecture, cloud infrastructure, API integrations, generative AI and LLMs
- Track record of public speaking at conferences or leading executive workshops
Good to have
- Advanced degree or MBA
Read the employer’s original job description
See how your resume reads for this role
A former Korea GM at a global company reads it and tells you what to improve for this role. It uses 1 credit.
Checked 2026-10-19
ZendeskRVP, Solutions Engineering APACStart a mock application