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Zscaler company · OPEN ROLE

Zscaler

Renewals Specialist

Singapore · Hybrid · GTM · Sales · BD

Company
Connects users, devices and apps securely worldwide through the Zero Trust Exchange cloud security platform.
Role
Manages customer renewals in Singapore to protect revenue and reduce churn.

What you will do

We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.

Responsibilities

  • Work with account executives and sales leaders to keep the region's renewals on schedule.
  • Watch account health and risk signals to catch churn early and spot growth chances.
  • Build response plans for at-risk or high-value clients together with other teams.
  • Lead regular forecast calls covering renewals for the current and coming quarters.
  • Offer strategic guidance that improves retention and cuts down on churn.

What you need

  • Has a background in sales, deal desk, renewals, or renewal operations.
  • Grasps AI technology and has applied or protected it in past roles.
  • Brings commercial judgment and financial analysis skill, including SaaS revenue recognition basics.
  • Can operate CRM and CPQ systems.
  • Manages projects and communicates well across several departments.

Good to have

  • Having designed and scaled AI-driven threat detection in cloud security is a plus.
  • Managing renewals in cybersecurity or a similarly technical field is a plus.
  • Negotiating complex, multi-million-dollar global renewals is a plus.
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Checked 2026-10-17

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