한국어·English
PTC company · OPEN ROLE
- Company
- Builds industrial software that manages product design and data for manufacturers.
- Role
- Resolves PLM technical issues for client companies across Japan directly.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Resolve or work around customer issues quickly to keep them satisfied.
- Collaborate with developers, product owners, and other teams to build solutions.
- Write and improve knowledge-base articles that follow KCS standards.
- Take part regularly in training and workshops to keep skills sharp.
- Take on extra support duties such as weekend coverage or acting as a dedicated engineer.
What you need
- Can troubleshoot enterprise applications, including app server setup, database management, and performance tuning.
- Has implemented or supported enterprise applications built on Java or .NET.
- Understands internet technologies such as HTML, XML, protocols, networking, firewalls, and security.
- Speaks Japanese at a working level and speaks English well.
- Combines two to four years of hands-on experience with a college degree in engineering, information systems, or computer science.
Good to have
- Fluent English is a plus.
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Checked 2026-10-19
PTCPLM Technical Support EngineerStart a mock application