한국어·English
Salesforce company · OPEN ROLE
Agentforce Service (Service Cloud) - Specialist Solution Engineer
Tokyo · Solutions Engineer
- Company
- Provides cloud-based CRM and AI software that helps companies manage customer relationships.
- Role
- Supports customer proposals and technical validation as a Service Cloud specialist.
- Language
- Fluent Japanese, business-level English
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Support Service Cloud-centered solution proposals for customers across various industries.
- Communicate the value of Service Cloud to executives and IT departments.
- Analyze business and operational impact to present key challenges, solutions, and ROI.
- Build and deliver tailored demos that reflect each customer's situation.
- Review and propose solution architecture, including call center and back-office system integration.
- Present and demo at seminars and events, and create sales materials.
What you need
- Experience implementing business systems, implementation consulting, or working as a presales engineer.
- Ability to listen to customer needs and analyze their challenges.
- Fluent Japanese.
- A bachelor's degree in computer science or a related field.
Good to have
- Experience as a presales engineer or architect at a CRM company.
- Understanding of the Service Cloud product and platform.
- Three or more years of experience with CRM solutions such as Oracle, Microsoft, or ServiceNow.
- Business-level English.
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Checked 2026-10-18
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