한국어·English
Salesforce company · OPEN ROLE
- Company
- Provides cloud-based CRM and AI software that helps companies manage customer relationships.
- Role
- Guides customers on Salesforce adoption and strategy using deep technical and industry expertise.
- Language
- Fluent Japanese, basic English; Korean or Mandarin a plus
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Understand client goals and propose ways to boost the return from their Salesforce investment.
- Deepen clients' grasp of Salesforce features so they use them better.
- Guide clients on proven practices in organizational strategy and change management.
- Spot risks that could block a client's goals and build plans to address them.
- Build trust with client executives and decision makers to strengthen the partnership.
What you need
- Six or more years in customer success, technology consulting, enterprise architecture, or technology solution development.
- Fluent Japanese with basic reading and writing in English.
- Experience applying product features to a client's priorities and roadmap in practice.
Good to have
- Deep knowledge in a specific cloud area.
- Experience acting as a trusted advisor with strong consulting skills.
- Ability to lead tough executive discussions and handle objections.
- Able to work with related teams in Korean or Chinese in addition to English.
Read the employer’s original job description
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Checked 2026-10-18
SalesforceCustomer Success Manager , Senior Manager (Technical)Start a mock application