한국어·English
Salesforce company · OPEN ROLE
- Company
- Provides cloud-based CRM and AI software that helps companies manage customer relationships.
- Role
- Manages platform adoption and success outcomes for top-tier Salesforce customers.
- Language
- Fluent Korean, business-level English.
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What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Lead the technical side of a strategic account's Salesforce adoption and deliver on what the Signature Success Plan promises.
- Understand the customer's business direction and tech roadmap, and manage the whole journey that turns the Salesforce solution into real business value.
- Put the Agentic Enterprise direction, built around AI agents, into practice inside the customer's organization and help it spread.
- Build trusted relationships with customer executives and act as their technical advisor.
- Run regular health checks on the customer's Salesforce environment, track performance metrics, and suggest ways to optimize.
- Spot risks to the business early and build plans to head them off.
What you need
- Have five or more years in enterprise SaaS, CRM, or cloud work such as technical account management, operational consulting, or platform optimization.
- Have hands-on depth with the Salesforce platform and products like Sales, Service, and Marketing Cloud, plus an understanding of system integration and data modeling.
- Understand how AI, machine learning, and automation get used in practice.
- Know core business processes such as sales, service, and marketing well enough to connect technical work to business outcomes.
- Communicate fluently in Korean for business purposes.
- Read, write, and listen in English at a business level.
Good to have
- Hold multiple Salesforce certifications.
- Have experience in technical project management, technical support, or software development.
- Understand cloud infrastructure deeply, including databases and SQL, operating systems, networking, and multi-tenant architecture.
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Checked 2026-09-30
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