한국어·English
Salesforce company · OPEN ROLE
- Company
- Provides cloud-based CRM and AI software that helps companies manage customer relationships.
- Role
- Acts as the customer's technical Tableau advisor, resolving issues and guiding adoption.
Log in to mock apply, save this role or see more roles.
What you will do
We rewrote the responsibilities and qualifications in plain language instead of copying the original posting.
Responsibilities
- Learn the customer's Tableau setup in depth and recommend ways to meet their reporting and analytics needs.
- Investigate and debug technical issues independently, driving them through to a confirmed root cause and fix.
- Work closely with sales, engineering, and product teams to manage the overall customer relationship.
- Coordinate communication on critical cases, keeping customers updated as issues get resolved.
- Build a roadmap with the customer and run quarterly reviews to catch problems early.
- Run workshops and pursue upsell opportunities such as extra training, licenses, or new Tableau products.
What you need
- Ten plus years supporting and troubleshooting widely used commercial software.
- Ten plus years working with cloud platforms, databases, SQL, and Windows servers.
- Solid grasp of relational databases and enterprise data warehouse concepts.
- Hands on experience with networking, server setup, firewalls, and proxy servers.
- Able to explain technical issues clearly to executives and other non technical stakeholders.
Good to have
- Holding a Tableau certification is a plus.
Read the employer’s original job description
See how your resume reads for this role
A former Korea GM at a global company reads it and tells you what to improve for this role. It uses 1 credit.
Checked 2026-10-18
SalesforceCustomer Success Manager - Tableau (Technical)Start a mock application